Once your payment has been verified, we immediately begin preparing your order. Your order is usually processed and shipped within 24 hours. As soon as your order is shipped, you will receive a shipping confirmation email with your tracking number so you can follow your package at any time.

Once your order has been shipped, you will immediately receive a confirmation email containing a link to your personal tracking information, so you can track your order at any time.

We've made your payment simple and secure. You can use Amex, Maestro, Visa, MasterCard, Apple Pay, Google Pay, and Shop Pay — just choose the method that works best for you.

We offer a 30-day money-back guarantee. If you're not completely satisfied with your purchase, you can return any unused item hassle-free within 30 days of receiving it. Your refund will be issued to your original payment method or as store credit as soon as your items have been received at our warehouse.

Yes, we're happy to offer FREE shipping across the United States! As soon as your item is shipped, we’ll send you a tracking number so you can follow its journey from our warehouse to your doorstep!

We're always here to help! Whether you have a question or just feel like reaching out, we're available every day of the week.

Our hours:

Monday – Friday: 9:00 AM – 5:00 PM

Saturday: 9:00 AM – 5:00 PM

Sunday: 9:00 AM – 2:00 PM

We do our best to respond within 24 hours, but we always strive to get back to you as quickly as possible.

✉️ Contact us by email at:

support@mason-london.uk